Apr 11
28
“Moving” Stories case 1103073 : Mitch A. from San Francisco
I found a service provider who quoted me lower than many others and decided to try them out. They took an online payment, a deposit they said, and I got my papers via fax.
My mover told me the insurance I got was no good and even told me they would not work with the service unless I gave them a waiver of some sort. This was odd, I thought, since the stories I heard from friends usually had the insurance disapproving the mover. Turns out the moving insurance I had gotten was from a fly-by-night outfit some jerk was running out of his bedroom pc. That was the last time I bought anything online.
The next morning I went out to an agency referred to me by a friend. This nice lady gave me the usual spiel about needing protection and coverage from theft. I had nothing better to do that afternoon so I sat in on her explanations of their process, besides they had pretty good coffee. I found out that there was a rising number of rogue movers out there matched by a lot of fly-by-night insurance agencies, one of which I had fallen victim to. I was thinking of letting the “deposit” I paid slide but after hearing this lady’s words I was fired up. I wanted my money back.
It was a long and convoluted process and I was eventually able to reclaim only part of what I paid for “deposit” after the credit card charges, but I had satisfaction from shafting the wiseguy.
So the movers came and packed my stuff. One of them broke a vase my sister gave me one Christmas, I didn’t cry for it but I claimed on that. They packed all my furniture and kitchen stuff, and thanks to my paying attention to the insurance lady I kept my own list of items and had the crew chief sign off on it.
Three days later I was in Washington and awaiting the delivery of my things. The truck pulled up and the same crew chief came up to me and gave me his list that I compared to my own since I’d lost the copy he left with me of his company’s list. Everything checked out but he was amazed I was so prepared. All my stuff checked out except for my microwave and a lamp that didn’t work anymore. I got to claim on them both from the moving company and my separate moving insurance and got some better stuff.
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